IT Help Desk

11. IT Services & Resources

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11.01 Help Desk Information 0

11.02 Student Services 0

12. Hardware and Devices

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12.04 Printers and Fax 2

• How To Fax from a Toshiba Copier
• Papercut - Printing a Document

13. Software and Applications

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13.03 Office 365 6

• Microsoft Teams - Limits FAQ
• MS Teams Video Trainings
• Enable Large Gallery View in Teams (see more than 9 users on screen at once)
• How to access Microsoft Office on a Chromebook
• Setting Up Microsoft Authenticator (Android and IOS)

See all 6 articles

14. Network and Connectivity

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14.01 Wi-Fi 5

• How to Connect to University Wi-Fi on a Windows PC
• How to Connect to University Wi-Fi on a Mac
• How to Connect to University Wi-Fi on an iPhone or iPad
• How to Connect to University Wi-Fi on an Android Device
• How to Connect to University Wi-Fi on a Smart Device or Game System

15. Accounts

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15.03 Passwords & Login Support 9

• Resetting your Password - (Email / Computer Login)
• Tips for Creating Strong and Memorable Passwords
• Changing your MultiFactor Authentication Number
• How to set up Microsoft Authenticator on a New Phone
• Change your two-step verification settings in Microsoft Authenticator

See all 9 articles

16. Websites and Online Services

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16.01 PointWeb 1

• Adding an Authorized Payer in PointWeb

91 Cinema Arts

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Cinema Production 0

Animation 0

FAQs

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FAQs 6

• How do I reset my password?
• How do I update my Multi-Factor Authentication phone number?
• How do I connect to the VPN?
• How To: Accessing the Faculty/Staff Remote Desktop Environment
• Teams - Limitations and Useful Facts

See all 6 articles

Canvas and Schoology

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Teaching a Class 8

• Copy a Course
• Send a message to your class
• Let students view test or quiz results
• Give a Student Extra Time on a Test
• Find out when a student last accessed your course

See all 8 articles

Troubleshooting for Students 1

• I can't submit my assignment!

Canvas 1

• Getting Help with Canvas

Media Services Solutions

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Classroom and Studio Tutorials 0

IT

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IT policies 0

IDTS

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Canvas 3

• Incomplete Course Access
• Schoology Transition FAQ
• How to Provide Access to Digital Bookstore Materials in Canvas (Bison Book Bundle)