IT Help Desk
Explore How-To's and learn best practices from our knowledge base.
How do I reset my password?
How do I update my Multi-Factor Authentication phone number?
How do I connect to the VPN?
How To: Accessing the Faculty/Staff Remote Desktop Environment
Teams - Limitations and Useful Facts
DaVinci Resolve Control Panel Not Connecting
WP 206 Advanced Audio Suite
Importing Maya Plugins into Maya
Adobe Photoshop Scratch Disk Full Error
Computers and Devices
Printers and Fax
How To Fax from a Toshiba Copier
Papercut - Printing a Document
Email and Accounts
Passwords & Login Support
Resetting your Password - (Email / Computer Login)
Tips for Creating Strong and Memorable Passwords
Changing your MultiFactor Authentication Number
IT Services and Resources
Help Desk Information
Help Desk Hours and Location
Steps to Take Before Contacting the Help Desk
Teaching a Class
Copy a Course
Send a message to your class
Let students view test or quiz results
Give a Student Extra Time on a Test
Find out when a student last accessed your course
See all 8 articles
Troubleshooting for Students
I can't submit my assignment!
Websites and Online Services
Adding an Authorized Payer in PointWeb
Wi-Fi and Network Solutions
How To Connect to University Wi-Fi
How To Connect to PointParkWebLogon
How To Connect to PointPark802.1X
How To Connect to 802.1X on a Chromebook