IT Help Desk

General

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FAQ 10

• FAQ: Multi-Factor Authentication (MFA)
• Password Policy and Requirements
• Print To Labs From Your Personal Computer - Web Print
• How To Reset Your Own Password
• Email First Sign On Instructions

See all 10 articles

Getting Started 1

• How Clear Browser Cache/Cookies

WiFi 6

• How To Connect in Windows 7
• How to Connect in Windows 8/8.1
• How to Connect in Windows 10
• How to Connect on a Mac
• How-To: WiFi

See all 6 articles

Email 7

• Add Point Park Email to your iPhone
• Add Point Park Email to a Smartphone (2018)
• Remove Inbox Rules
• Open an Additional (Department) Mailbox in Outlook for PC
• Change Conversation Mode

See all 7 articles

Phones 2

• Voice Mail Instructions - Nortel
• Voice Mail Instructions - Shoretel

Jenzabar 2

• Jenzabar for Mac Users via Remote Desktop
• Jenzabar Slowness or Process Hung Up

Blackboard 2

• Group Courses by Term
• Customize the My Courses Module

Windows 2

• How To Map A Network Drive In Windows 7
• Uninstall Old Office and Upgrade to new Office (Win 7)

Public Safety 1

• Using ePanic

Mac 1

• Apple Computers Failing to Image

Printers and Copiers 1

• Faxing from Department Toshiba Copiers