IT Help Desk

All Users

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FAQ 2

• Information Technology FAQs Sheet
• How-To: Get Office365

How To: Employees 1

• MS Teams Video Trainings

Email 0

Phones 0

Jenzabar 0

Printers and Copiers 0

WiFi 5

• How To: Installing the PointPark802.1X Driver (WINDOWS ONLY)
• Connecting to the University WiFi on a Windows Device
• How To: Connecting to PointPark802.1X (MAC)
• How-To: WiFi (Win 7, 8/8.1, 10, & Mac OS)
• How To: Automatically Connect to PointPark802.1X (Manually Adding the WIFI)

Virus/Malware or Slow Computer 0

How To: All Users 1

• How To: Clear Browser Cache/Cookies

OLD OR NO LONGER USED 0

Schoology

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Taking a Class 0

Teaching a Class 8

• Copy a Course
• Send a message to your class
• Let students view test or quiz results
• Give a Student Extra Time on a Test
• Find out when a student last accessed your course

See all 8 articles

Troubleshooting for Students 1

• I can't submit my assignment!

Media Services

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Common Classroom AV Issues 0

eSports Room 0