FAQ

Default solution folder, feel free to edit or delete it.

FAQ: Multi-Factor Authentication (MFA)
Is Multi-Factor Authentication (MFA) required or may I opt out? Given the implications of a compromised account, this will be required for all employees. ...
Tue, 25 Sep, 2018 at 10:59 AM
Password Policy and Requirements
Password Policy 1. Passwords for all end users expire every 90 day as suggested by external IT auditors. All end users are notified via a bar above thei...
Fri, 13 May, 2016 at 2:27 PM
How To: Reset Your Own Password
If you get locked out of your account and need to reset your password, you can now do this through self-service password reset. To reset your password, simp...
Tue, 7 Apr, 2020 at 9:12 AM
Email First Sign On Instructions
All new students should receive an email containing their account information sent to the email address they used to apply for admission .  For your f...
Thu, 16 Jan, 2020 at 3:04 PM
How-to: Modify Authentication Method(s) in Office 365
  How-to: Modify Authorization Method(s) in Office 365 Step One: Go to https://account.activedirectory.windowsazure.com/PasswordReset/Register.aspx?r...
Tue, 25 Sep, 2018 at 12:33 PM
Paying Using QuikPay
Your Point Park user account (for Blackboard, E-mail, wifi, and general computer usage on campus) is generated after you pay your tuition deposit. If you ha...
Wed, 19 Jul, 2017 at 8:43 AM
Information Technology FAQs Sheet
Information Technology – FAQ 1. Wireless devices (gaming consoles, RoKus, wireless printers, SmartTVs, etc) a. Apple TV, WiFi-enabled gaming console...
Mon, 28 Aug, 2017 at 9:46 AM
Generate App Password for use with Multi-Factor Authentication
In order to access applications that utilize your Point Park account, but don't support Multi-Factor Authentication, you'll need to create an app pa...
Mon, 10 Sep, 2018 at 12:07 PM
How-To: Get Office365
  How-To: Get Office365 Office 365 allows students, faculty, and staff at Point Park University to download the latest version of Microsoft Office for f...
Tue, 13 Nov, 2018 at 7:48 AM
FAQ: Self-Service (macOS)
To install software on your Point Park macOS device, you will utilize Self-Service. To access Self-Service, navigate to your Applications and select Self-Se...
Wed, 6 Mar, 2019 at 10:35 AM